Privacy Policy

Effective as of: April 29, 2024

This Privacy Notice is designed to help you understand how Moone (“Moone,” “we,” “us,” or “our”) collects, uses, and shares your personal information and to help you understand and exercise your privacy rights.

Moone is owned and operated by Kristelle Feghali, an individual based in France.

We are committed to protecting and respecting your privacy and will use your personal information in accordance with the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act (“CPRA”), and other applicable laws.

Scope

This Privacy Notice applies to personal information processed by us via the Moone mobile application (the “App”) and our website at

Changes to This Privacy Notice

We may revise this Privacy Notice from time to time at our sole discretion. If material changes occur, we will notify you as required by applicable law. Continued use of our Services after the changes take effect constitutes your acceptance.

1. Personal Information We Collect

We collect the following types of personal information based on your interactions with Moone:

  • Account Creation:
  • Period and Cycle Tracking:
  • Optional Health Data:
  • Photos:
  • Purchases:
  • Communications:
  • Surveys and Feedback:
  • Device and usage data (e.g., IP address, device type, app interactions, general location via IP).
  • Analytics (e.g., anonymized usage trends via tools like Amplitude).

We may receive information from third-party platforms (e.g., Apple, Google, app stores) when you interact with Moone through those services.

2. How We Use Your Information

  • Period and symptom tracking functionality
  • Cycle predictions and insights
  • Personalized reminders and health content
  • Account management and support
  • Purchase processing and feature access
  • Debugging and service improvement
  • Fraud prevention and security
  • Research and anonymized statistical analysis
  • Compliance with legal obligations

We may send you relevant updates and offers. You may opt out by emailing support@getmoone.com or following the unsubscribe link in our messages.

  • With your explicit consent
  • For de-identified, aggregated research
  • To support social sharing features

3. How We Share Your Information

  • Service Providers:
  • Business Partners:
  • Advertising Partners:
  • APIs/SDKs:

We may disclose your information if required by law or to protect our legal rights and the safety of others.

If we are involved in a merger or acquisition, your data may be transferred accordingly.

4. Your Privacy Rights & Choices

  • Notifications:
  • Location Access:
  • Ad Preferences:
  • Data Access or Deletion:

You may request to:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Withdraw consent
  • Transfer your data to another service

Contact

5. Data Security

We use industry-standard safeguards to protect your data, but no system is 100% secure. We will notify you of any breaches as required by law.

6. International Data Transfers

We may transfer your data outside the EEA using safeguards such as standard contractual clauses.

7. Data Retention

We retain your data as long as your account is active or as necessary for our Services. You may request deletion at any time.

8. U.S. State-Specific Rights

California

  • We do not sell your data.
  • You have the right to access, correct, delete, and limit sharing.
  • Contact us with subject line “California Privacy Request.”

Virginia, Nevada, and Other States

  • We do not sell your data.
  • You may opt out of targeted advertising and profiling, where applicable.

9. Children’s Privacy

Moone is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided data, please contact us.

10. Third-Party Services

We are not responsible for the privacy practices of third-party services linked through our App or Site.

11. Supervisory Authority

EEA/UK residents may lodge complaints with their local data protection authority.

12. Contact Us

Data Controller - Kristelle Feghali

Email - kristelle@getmoone.com or support@getmoone.com

Website - https://getmoone.com