Terms and Conditions

Effective as of: April 29, 2024

Welcome to Moone!

Please carefully review these Terms of Use ("Terms") and our Privacy Policy (https://getmoone.com/privacypolicy/) before using the Moone mobile application (the "App") and associated services (collectively, the "Services"). These Terms form a legally binding agreement between you ("you," "your") and Moone ("Moone," "we," "us," or "our") and govern your access to and use of the Services.

By using our Services, you agree to be bound by these Terms and the Privacy Policy. If you do not agree, please do not use our Services.

1. Description of Services

Moone is a period and cycle tracking platform designed to help women better understand their menstrual health. Our Services use data you choose to share to provide predictions, reminders, and cycle-related insights. Moone does

Some features may not be available at all times. We may modify, suspend, or discontinue any aspect of the Services without notice.

To access the Services, you may be required to create an account via email or third-party authentication (e.g., Apple, Google). You agree to keep your account credentials confidential and accurate.

2. Who Can Use Moone

You must be at least 18 years old or the minimum legal age in your jurisdiction to use Moone. By using the Services, you represent that you meet this requirement and are not barred from using Moone under applicable law.

3. User Content and Conduct

You may upload or input personal health data, symptoms, notes, or other content ("User Content") while using the Services. You retain ownership of your User Content but grant Moone a non-exclusive, worldwide, royalty-free license to use, reproduce, and analyze such content to provide and improve the Services.

You agree not to:

  • Share misleading, harmful, or illegal content
  • Harass or disrespect others
  • Upload unrelated content that violates our values

Moone reserves the right to remove any content and suspend or terminate accounts that violate these Terms.

4. AI and Cycle Insights

Moone uses data analysis and AI to generate cycle predictions and health insights. While we strive for accuracy, this information is for educational and informational purposes only. Always consult a qualified healthcare provider for medical advice.

5. Fees and Subscriptions

Some features may require payment through a recurring subscription ("Subscription"). If you purchase a Subscription, you agree to the pricing and payment terms disclosed at the time of purchase. Subscription fees are billed at the beginning of each term and renew automatically unless cancelled.

Refunds may be available within 48 hours of your initial purchase, subject to the platform (Apple/Google) refund policies. After this period, all fees are non-refundable.

6. Intellectual Property

All content provided by Moone (excluding User Content), including design, code, branding, and analysis models, is owned by or licensed to Moone. You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes.

You agree not to:

  • Modify, reverse-engineer, or resell any part of the Services
  • Use the Services to create a competing product
  • Infringe on any intellectual property rights

7. Disclaimers and Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. MOONE DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

The App is not a substitute for professional medical advice or diagnosis. Always consult your doctor about any health concerns.

TO THE EXTENT PERMITTED BY LAW, MOONE’S TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID IN SUBSCRIPTION FEES IN THE PAST 12 MONTHS.

8. Privacy

Please see our Privacy Policy at https://getmoone.com/privacypolicy/ for how we collect, use, and safeguard your personal data. You may delete your data at any time through in-app settings or by contacting us.

9. Termination

We may suspend or terminate your access to the Services at our discretion, including for violations of these Terms. Upon termination, your license to use the Services will end.

10. Changes to Terms

We may revise these Terms at any time. You will be notified of any material changes via the App or email at least 15 days before changes take effect. Continued use of the Services after updates constitutes your acceptance.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of France, without regard to its conflict of law rules. Disputes will be resolved in the courts of Paris, France.

12. Contact Us

If you have questions or feedback, contact us at support@getmoone.com.

Thank you for using Moone to track and understand your cycle.